Trust Centre
The AI Assistant is built to help you get more value out of information you already have — not to learn from it for anyone else's benefit. Here's exactly how it works.
What the AI is for
Search
"Which HVAC units are overdue for service?" — find any record across your buildings instantly, in plain language.
Organise
Surface everything linked to a room, piece of equipment, or contractor without digging through folders.
Navigate
Jump straight to the right room, drawing, or 360° photo instead of searching a file tree.
Understand
Get a chronological picture of a building — when something was installed, repaired, or inspected.
Our guarantees
Never used to train public AI models
Your building data is sent to our AI provider only to generate the answer to your specific question. It is not used to train any public or shared AI model.
Only accesses what you can already see
The AI Assistant is bound by the same permissions as the person asking it a question — it can never surface a building or record you don't already have access to.
Enterprise customers keep ownership
AI-accessible data remains fully owned by the customer, exactly like every other file and record in WhatOnSite. Enterprise customers can restrict or disable AI access to their data entirely.
AI that works for you, not on you.
See how this fits with the rest of our approach on the Data Ownership and Security pages, or read the full detail in our Privacy Policy.
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